PART 1: In 1-2 paragraphs: A summary of facts, issues, and questions
mentioned in the case. During your reading of the case, you should identify
crucial facts, figures and charts, and identify critical comments made by
individuals. The facts stated in a case often point to the key issue(s) facing
a firm, such as new opportunities, a changing environment, a decline in
competitive position, or excess inventories.
Part 4: Answer two discussion questions on page 524 (no limit)